Australians are increasingly turning to online platforms for everyday needs—including healthcare. Through services like Prime Medic, you can book secure telehealth consultations with AHPRA-registered doctors to discuss your health concerns from the comfort of home.

During your consultation, the doctor will assess your symptoms and medical history. If clinically appropriate, they may provide a prescription, offer general health advice, or discuss medication use, including timing and dosage. Repeat prescriptions may also be considered where suitable.

• Convenient and accessible

Our website offers access to secure online consultations with AHPRA-registered doctors, providing a flexible option for those who may find it difficult to visit a clinic in person such as individuals living in remote or rural areas.

During a telehealth consultation, a doctor will assess your health concerns. If clinically appropriate, they may provide a new or repeat prescription. This process allows you to manage your healthcare needs from home, while still receiving professional medical guidance.

• Get expert care and medical advice

Prime Medic offers access to secure telehealth consultations with AHPRA-registered doctors across Australia.
If you're seeking medical advice, you can book an online consultation through our website or app. During your appointment, a doctor will assess your health concerns and, if clinically appropriate, may provide a prescription or other guidance to support your care.

• Private and discreet

Some individuals may prefer the privacy of an online consultation when discussing personal health matters. Prime Medic provides access to secure telehealth appointments with AHPRA-registered doctors. During your consultation, the doctor will assess your needs, and if clinically appropriate, may provide a prescription.

• Efficient and simple delivery options

Our website offers options for how your prescription medication can be accessed once it has been issued by a doctor.
You may choose to collect your medication from a local pharmacy, or depending on availability have it delivered to your home through a pharmacy delivery service. Delivery times and availability may vary depending on your location and the pharmacy’s processes.

• Expert healthcare is just a few clicks

During your first consultation, you may be asked to complete a short questionnaire about your medical history and the reason for your current health concern. This helps the doctor assess your situation more accurately during your appointment.

If you would like to learn more about how our telehealth services work, visit the Prime Medic website for further information.