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Check the Validity of a Certificate

This page allows employers and HR teams to verify medical or carer's certificates issued after an online consultation with a registered Australian doctor at Prime Medic.

Why Verification Matters

With the rise of online consultations, verification helps ensure:

  • checkTrust: The certificate is issued by a qualified medical professional.
  • checkWorkplace integrity: HR can confirm legitimate leave.
  • checkHealth safety: Minimises clinic visits and workplace exposure.

Key Benefits

  • checkCertified by AHPRA-registered doctors.
  • checkNo Medicare claim involved.
  • checkNo need to visit a clinic.
  • checkQuick and convenient for employees.

What the Certificate Confirms

  • checkThe employee was unfit for work during the stated period.
  • checkTime off was used for recovery or care.
  • checkNo health details are shared; only validity is confirmed.

How to Verify

Enter the Reference Number and Last Name into the form on this page to check if the certificate is authentic.

Privacy Commitment

We strictly protect doctor-patient confidentiality. Employers can confirm a certificate’s validity, but no medical details are disclosed.

Need a Medical Certificate?

If you’ve landed here but need to request a clearance medical certificate, you can start the process now.

Enter Certificate Details

Search for certificate details