Prime Medic Online GP and Telehealth Services Across Australia
Prime Medic Online GP and Telehealth Services Across Australia
Prime Medic Online GP and Telehealth Services Across Australia
Prime Medic Online GP and Telehealth Services Across Australia
Australian owned - AHPRA registered
Same Day
Available Now
If you hold a valid Medicare card, a standard telehealth consult with an AHPRA-registered GP through Prime Medic is bulk billed for eligible patients, so there's no out-of-pocket cost for the consult itself. You can speak with a doctor by phone or video from anywhere in Australia, for everyday health needs such as prescriptions, medical certificates, specialist referrals and general health questions. Consults are available across every state and territory, so you're not limited to what's currently open near you. All you need is a valid Medicare card and a phone or device with video access.
Choose the service you need - GP Consult or mental health plan. Have your Medicare card ready.
Provide your Medicare card number securely. No credit card required for eligible bulk billed consults.
Consult with an AHPRA-registered doctor in under 20-30 minutes. We submit the Medicare claim on your behalf.
Bulk billing at Prime Medic is available to patients who meet the following criteria:
You hold a valid Australian Medicare cardYou are physically located in Australia at the time of consultationYour consult falls within the eligible service types and hours listed aboveIf you meet these criteria, Prime Medic submits your Medicare claim directly on your behalf. You pay nothing out of pocket for eligible bulk billed services - no gap fees, no booking fees, no surprises.
Patients who do not meet all priority criteria may still be eligible for bulk billed consultations. However, these bookings are subject to limited availability, different time slots, and clinical discretion.
Outside of available hours, Prime Medic consults are privately billed. Our private fees start from $37.99 - still significantly lower than most in-person GP gap fees.
A single bulk billed consult can cover more than one need, depending on what your GP assesses as clinically appropriate. Here's what patients most commonly come to Prime Medic for:
If your GP determines a prescription is clinically appropriate, it's issued electronically as bulk billed online scripts, with no pharmacy visit needed to fill a paper script.
Need documentation for work, study or carer's leave? Your GP can issue a bulk billed medical certificate electronically after assessing your situation.
If you need to see a specialist, your GP can issue a bulk billed specialist referral where clinically appropriate, sent electronically to use with the provider of your choice.
Prefer phone over video, or need to understand what's involved first? See bulk billed telehealth appointment options and choose what suits your situation.
Not every consult or service is bulk billed. Here's what you should know:
Understanding the difference helps you know what to expect at your appointment.
| Feature | Bulk Billing | Medicare Rebate |
|---|---|---|
| Upfront Cost | $0 — You pay nothing | You pay the full fee first |
| Claim Process | GP claims directly from Medicare | You claim back from Medicare after |
| Separate Claim Needed | No separate claim required | Yes, you must lodge a claim |
| Out-of-Pocket Cost | Usually $0 for eligible consults | Gap fee may apply after rebate |
| Prime Medic Option | Available for eligible patients | Not applicable - Prime Medic bulk bills directly |
For a full breakdown, see the difference between bulk billing and a gap fee.
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Eligible bulk billed consults no cost to you. Medicare covers the full fee. We submit the claim - you never see a bill.
Every Prime Medic GP is registered with the Australian Health Practitioner Regulation Agency (AHPRA). You're always speaking to a fully qualified, practising Australian doctor.
Need a GP at 2am on a Sunday? We're available. Bulk billing applies after-hours and on public holidays for eligible patients.
If clinically appropriate, your GP can issue a prescription, medical / carer certificate or specialist referral in the same consult - all delivered securely online online without delay.
Just provide your Medicare card details at booking. We process the claim directly - no forms, no paperwork, no follow-up needed from you.
Consultations are conducted over encrypted video. Your health records are stored securely in compliance with Australian Privacy Principles.
No waiting rooms. No out-of-pocket cost if eligible. An AHPRA-registered doctor, available now.
Medicare card required. Bulk billing applies to eligible services during specified hours.
Some common questions asked by you
Yes. A valid Australian Medicare card is required for all bulk billed consults. If you don't have a Medicare card, you can still access Prime Medic's privately billed GP services starting from $37.99.
To claim or access bulk billing with Prime Medic, simply call 1300 090 252 and our friendly staff will guide you and confirm your eligibility.
If you're eligible, they'll submit your Medicare claim on your behalf - No paperwork, no rebate forms, and no unnecessary hassle, just a smooth and simple process from start to finish.Yes, if clinically appropriate. Your GP can issue a prescription, medical certificate, or referral within the bulk billed consult. Documents are delivered to you securely online after your consultation.
View all FAQs or have a live chat with our support team. We can help you with your queries.
Fast checked by: Dr Muhammad Mohsin
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