What is an online script request at Prime Medic?

It is a telehealth consultation where an AHPRA-registered doctor reviews your health information and decides the most appropriate next steps. If clinically suitable, the doctor may issue a prescription or advise alternative care. Prescriptions are not guaranteed.

Do you guarantee a prescription after the consult?

No. A prescription is only provided if the doctor determines it is clinically appropriate after assessing your symptoms, history, and risks.

What should I prepare before booking?

Have a summary of your symptoms, relevant medical history, current medicines and doses, allergies, and a valid photo ID. Previous letters or test results can help the doctor assess your request.

How long does the process take?

Timing can vary based on demand and case complexity. You will see available appointment slots at booking and receive updates via email or your account dashboard.

Can I request a repeat script?

Possibly. The doctor will decide based on clinical need, safety, and your history. In some cases a follow-up consultation or further information may be required.

Which conditions are suitable for an online script request?

Online requests may be suitable for some stable or ongoing needs. If your symptoms suggest a serious or urgent issue, the doctor may recommend an in-person assessment or other care.

Consultations are provided by AHPRA-registered Australian doctors who follow current clinical guidelines and use their professional judgment for each case.

How are fees shown and paid?

All fees are displayed at booking before you confirm. Payments are processed securely online. Any follow-up fees are shown before you proceed.

How is my information kept private?

Your data is handled under Australian privacy requirements. Information is stored securely and shared only as needed to deliver your care or when legally required.

What if the doctor needs more information?

You may be contacted for clarification or asked to book a follow-up. The doctor may also request recent results, ID verification, or other documents before making a decision.

Instant Scripts Online Australia | Fast Digital Prescriptions

How it Works

Getting your e-prescription through Prime Medic is simple, secure, and efficient. Follow these three easy steps to get started:

Step 1

Book a Consultation

Start by booking a consultation with one of our licenced doctors. They'll assess your medical needs and determine if a new prescription or prescription renewal is required.

Convenient online consultation
Doctor-led assessment
Secure and private

Step 2

Prescription Review and Approval

If needed, our licenced doctors will issue a prescription after the consultation. The prescription will be securely sent to you via e-prescription for verification.

Prescription issued by a licensed doctor
Secure e-prescription transmission
Simple consultation process for eligible repeat medications

Step 3

Fast & Secure Delivery

Once your prescription is approved, your prescription can be sent to your preferred pharmacy for secure packaging and delivery of medication to your doorstep. You can track your order in real-time through our trusted delivery partners.

Same-day delivery available
Temperature-controlled shipping
Real-time tracking
Secure packaging

What We Do

Prime Medic is at the forefront of digital healthcare, transforming the way Australians access medical services. We combine advanced technology with expert care to provide safe, convenient, and affordable healthcare solutions

24/7 Service

Licensed Professionals

Secure & Private

Expert Care

Our Mission

To make healthcare accessible, affordable, and convenient for every Australian, while maintaining the highest standards of medical care and patient safety.

Our Promise

Fast, reliable service with genuine medications from licensed pharmacies, backed by qualified healthcare professionals you can trust.

Why Choose Prime Medic Telehealth?

Experience the convenience and reliability of our platform, designed to make accessing healthcare services simple, secure, and affordable.

Open Day & Night

7 Days a Week.

Save Time

No need to leave your bed and wait in lines.

Save Money

Save money with no need to visit Medical Center or GP.

Registered Doctors

AHPRA registered, fully qualified, insured and experienced Doctors.

Immediate Service

Our Doctors endeavour to provide service on high priority.

Electronic & Online

Almost paperless with documents available via Web & Mobile.

Safe & Secure Service

Your information is in safe hands.

Safe Payments

Safe & Secure Payment Powered By ANZ.

Frequently Asked Question

Some common questions asked by you

Are 24/7 healthcare services available at Prime Medic?

Prime Medic understands that medical needs don't always follow a 9-to-5 schedule.

That's why we're here for you 24/7, 365 days a year. Whether it's an early-morning question or a late-night concern, we're here for you. With extended service hours, you can schedule your healthcare around your life.

What are the regulations for online scripts in Australia?

In Australia, online prescriptions are fully legal when issued by registered doctors through approved telehealth services.

What are the safety concerns with getting scripts online?

While online prescriptions offer convenience, safety concerns can arise without a physical examination. At Prime Medic, we ensure safe prescribing and issue prescriptions only when appropriate.

Do I need a Medicare card to use online script services?

A Medicare card isn’t required to use Prime Medic’s telehealth prescription services, but having one can help reduce costs through PBS rebates. We offer competitive consultation fees for all patients.

How Do I Get Instant Prescriptions Online in Australia?

Getting instant prescriptions online in Australia is easy with Prime Medic. Simply book a telehealth consultation with one of our registered Australian doctors, discuss your healthcare needs, and receive your digital prescription. All prescriptions are legally valid and can be filled at any registered pharmacy across Australia.

Are Online Prescriptions Legal in Australia?

Yes, all online prescriptions are issued by AHPRA-registered doctors only if considered clinically necessary.

Disclaimer:All telehealth consultations and outcomes, including prescriptions, certificates or referrals, are based solely on clinical appropriateness as determined by an AHPRA-registered healthcare practitioner. Prime Medic does not guarantee the provision of any therapeutic good or service.

Can I Get Prescription Refills Online Without Seeing a Doctor in Person?

Yes, you can receive prescription refills through telehealth consultations with a registered doctor, who will assess whether a refill is appropriate based on your medical history and current treatment.

How Long Does It Take to Receive an Online Prescription in Australia?

Most online prescriptions are issued within 15-30 minutes after your telehealth consultation. For urgent prescriptions, our express service can deliver instant scripts in as little as 5 minutes, depending on doctor availability and case complexity.

What Medications Can I Get Prescribed Online in Australia?

Our online doctors assess and find symptoms from a wide range of common illnesses, including allergies, rash, blood pressure, diabetes, mental health, contraceptives, acne treatment, erectile dysfunction, insomnia, and chronic condition management.

Do I Need Medicare for Online Prescription Services in Australia?

While Medicare can help cover some telehealth consultation costs, it’s not required to use our online prescription service. We offer competitive consultation fees and accept various payment methods for patients who don't have Medicare or bulk billing arrangements.

Can I Use My Online Prescription at Any Pharmacy in Australia?

Yes, all prescriptions issued through our platform are valid digital prescriptions that can be filled at any registered pharmacy across Australia. You can also opt for home delivery from participating online pharmacies for added convenience.

Is It Safe to Get Prescriptions Online From Australian Doctors?

Absolutely. All our doctors are registered with AHPRA (Australian Health Practitioner Regulation Agency) and follow strict medical guidelines. Our platform uses secure, encrypted technology to protect your personal health information and ensure safe, professional consultations.

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Instant Scripts Online