For Employers

List of All Services Offered By Prime Medic

Your Health is Our

Prime

Access qualified healthcare professionals through Prime Medic’s secure online platform.
Connect via video consultations for general health advice, symptom assessments,
and guidance, all from the comfort of your home.

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Award Winning

Telehealth Service Provider

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50K+

Weekly Visitors

Icon representing Registered Users
300K+

Registered Users

Icon representing Appointments done
250K+

Appointments done

Icon representing Registered Doctors
20+

Registered Doctors

How Online Doctor Consultation Works

Our telehealth process is simple and secure:

Step 1

Choose Your Health Concern

Select your symptoms or general health topic to connect with the right practitioner.

  • checkExpert help, right when you need it
  • checkNo waiting rooms, no stress
  • checkCare that fits your schedule

Step 2

Book an Appointment

Pick a convenient time and share your health information using our secure booking system.

  • checkChoose a time that works for you
  • checkEasy, secure, and stress-free booking
  • checkShare details in minutes and we'll handle the rest

Step 3

Start Your Video Call

Meet with an AHPRA-registered doctor or healthcare professional, receive health advice, and discuss next steps.

  • checkChat live with a certified Aussie doctor
  • checkGet real advice, no guesswork
  • checkDiscuss symptoms and what to do next

Online Medical Services & Specialties

Prime Medic offers a wide range of telehealth consultations across various health needs:

Medical Certificate

$21.99/Certificate

  • check Convenient and time-saving
  • check Available Everyday
  • check Including Consultation
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Carer's Certificate

$21.99/Certificate

  • check Convenient and time-saving
  • check Available Everyday
  • check Including Consultation
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Clearance Certificate

$39.99/Certificate

  • check Convenient and time-saving
  • check Available Everyday
  • check Including Consultation
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Consultation

$37.49/Session

  • check Convenient and time-saving
  • check Available everyday
  • check Prescription if clinically appropriate
  • check Medical certificate if appropriate

Prescription

$21.99/Prescription

  • check Convenient and time-saving
  • check Available Everyday
  • check Prescription if clinically appropriate

New Specialist Referral

$21.99/Referral

  • check Convenient and time-saving
  • check Available Everyday
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Emergency Care Section

Need Immediate Medical Advice?

Our telehealth team is available 24/7 for urgent medical queries. In an emergency, call 000 (within Australia) or visit your nearest hospital.
For non-critical concerns, book an urgent online consultation with a qualified healthcare provider.

What People Say About Prime Medic

Our patients value the convenience, accessibility, and support they receive through our online consultations.

Client 1
Ejaz
★★★★★

"I am writing to express my appreciation for the exceptional service provided by Prime Medic. The staff and doctors have consistently demonstrated professionalism, courtesy, and dedication. Their expertise in issuing doctor certificates and prescriptions has been particularly impressive. I highly recommend their services."

Client 3
Marvin D.
★★★★★

Great experience with Prime Medic! Booking an appointment was quick, and the consultation was easy through their user-friendly platform. The doctor was professional and addressed all my concerns. Highly recommend for anyone looking for fast, convenient healthcare

Client 2
Jess
★★★★☆

"Very helpful and quick to understand the need the appointment. They were running a little behind by almost 20mins but also same at every GP but great to get it and then be able to go into town tomorrow morning with a script to collect."

Client 3
Patel
★★★★★

"It’s was amazing service by prime medic they give me proper consultation and proper guidance and give me instant certificate and service I am happy with the service and doctors behaviour. Thank you"

Client 3
Mahmoud
★★★★★

Prime medical has excelling care from reception. Further more: Past GP’s from prime medic upto 30 minutes making the patient feel more at ease with what health condition they have made. I give an outsanding 10 star review not 5 statrs.

Client 3
Astridlam
★★★★★

After not being able to see my own GP for another week I googled this service . After providing details I got a bit worried if I had just handed details over to scammers. Optus blocked calls as susppected spam so that worried me too. Nothing further from the truth. Great service for repeat script . Doctor was lovely and very helpful.

Why Choose Prime Medic Telehealth?

Experience the convenience and reliability of our platform, designed to make accessing healthcare services simple, secure, and affordable.

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Open Day & Night

7 Days a Week.

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Save Time

No need to leave your bed and wait in lines.

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Save Money

Save money with no need to visit Medical Center or GP.

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Registered Doctors

AHPRA registered, fully qualified, insured and experienced Doctors.

Immediate Service icon

Immediate Service

Our Doctors endeavour to provide service on high priority.

Electronic & Online icon

Electronic & Online

Almost paperless with documents available via Web & Mobile.

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Safe & Secure Service

Your information is in safe hands.

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Safe Payments

Safe & Secure Payment Powered By ANZ.

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Frequently Asked Question

Some common questions asked by you

Make sure you have a stable internet connection, a quiet space, and any recent health information (e.g., symptoms, test results) ready to share with your doctor.

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