Request Carer's Medical Certificate

When the time comes to care for a sick family member, the last thing you want to worry about is balancing your job. You are eligible to receive paid leave to care for your family members, but to do so, you must have a carer's certificate from your doctor. You can go to your doctor or the doctor of your sick family member and get this certificate from them, but this would require sitting in the waiting room for your turn to see the doctor instead of caring for your sick relative.

You can also request a carer certificate through a telehealth consultation with Prime Medic! By reaching out to an online doctor for your carer's medical certificate, you can stay home caring for your family member instead of heading out to prove you are caring for them. Whether you need a carer certificate or an online doctor referral, Prime Medic can help.

Advantages of Getting Your Carer's Certificate Online:

• Access care from home: Request a consultation without needing to leave the person you’re caring for.
• Minimise exposure: Avoid clinic waiting rooms and stay in a safer environment.
• Convenient scheduling: Choose a time that suits your schedule.
• Doctor-led assessment: AHPRA-registered doctors assess your situation and may issue a certificate if clinically appropriate.

Our quick, easy, convenient process allows you to request a carer’s certificate through an online consultation. If clinically appropriate, the doctor may issue one following assessment. You will speak with an online general practitioner who can help you through the process and advise whether a carer’s certificate is clinically appropriate for your situation. Once your certificate has been approved, you will receive an email with a PDF version of the certificate which you can download online at any time.

Book a telehealth consultation to discuss carer’s leave eligibility with an AHPRA-registered doctor.

Please Note: All medical certificates, including those for carer’s leave, are issued only if considered clinically appropriate after an online consultation with an AHPRA-registered doctor.