How Prime Medic Works

Flexible, Private Online Healthcare Available Across Australia

At Prime Medic, we believe that healthcare should be clear, caring, and accessible. That's why we've built a platform where you can connect with AHPRA-registered doctors from wherever you are in Australia. Whether you're seeking medical advice, support for a certificate request, or follow-up care, our doctors can assess your needs and guide you, including issuing documentation, if clinically appropriate.
Read on to learn exactly how Prime Medic works, from your first appointment to ongoing care.

Who Can Use Prime Medic?

Prime Medic services are available to anyone who is physically located within Australia citizens,
residents, students, or visitors.

Unfortunately, we cannot offer consultations to users who are outside the country at the time of their appointment, even if they are Australian citizens.

If you're within Australia, you can use our services anytime; all you need is a stable internet connection and a smartphone, tablet, or computer.

Step-by-Step: How to Use Prime Medic

Sign Up & Create Your Profile

Sign up on our platform and fill in your basic details. Provide your relevant medical history to enable our doctors to tailor care to your health needs.

Book the Service You Need

Choose from GP consultations, medical certificates, prescriptions, referrals, or carer's certificates. Answer a few questions and pick an available time slot.