For Employers

List of All Services Offered By Prime Medic

AHPRA-Registered Doctors

How Prime Medic Works

Flexible, Private Online Healthcare Available Across Australia

Prime Medic provides transparent, compassionate, and accessible healthcare. Connect with AHPRA-registered doctors throughout Australia. They’re here; for your medical advice, certificate needs, or follow-up care. Our doctors assess your needs and provide guidance, including documentation when needed.

Telehealth consultation

Who Can Access Prime Medic?

Prime Medic services are available to anyone in Australia. This includes citizens, residents, students, and visitors.

Unfortunately, we can’t offer consultations to users living outside the country during their appointment, even if they are Australians.

If you're in Australia, you can use our services anytime. Just have a stable internet connection and a smartphone, tablet, or computer.

Step-by-Step: How to Use Prime Medic

Process
01
Sign Up & Create Your Profile

Sign up on our platform and fill in your basic details. Share your medical history. This helps our doctors customize your care to fit your health needs.

02
Book the Service You Need

Choose from GP consultations, medical certificates, prescriptions, referrals, or carer's certificates. Answer a few questions and pick an available time slot.

03
Attend Your Consultation

Log in to your Prime Medic account at your appointment time. Then, click the secure link to meet with an Australian medical professional face-to-face.

04
Get the Outcome (If Clinically Appropriate)

Receive your medical certificate, e-script, or specialist referral digitally. All documents are provided only when clinically appropriate.

Services Available

GP Consultation

General health advice, symptoms assessment, or ongoing condition management

Book a Consultation
Request Medical Certificate

Request Medical Certificate For work, study, or personal leave requirements

Request a Medical Certificate
Request Prescription

You may discuss repeat prescriptions for medications previously prescribed, subject to clinical assessment

Request a Prescription
Referral Letter

For new or ongoing specialist care

Request a Referral
Carer's Certificate

If you're looking after someone unwell

Request a Carer Certificate
  • Prescriptions and certificates are only issued when clinically appropriate.
  • No Schedule 8 meds, opioids, or controlled drugs.
  • All outcomes depend on the doctor's assessment.

For Returning Patients

We appreciate care that continues over time, not just one-off visits

Continuity of Care
  • check Your records remain confidential and are kept in your profile
  • check Doctors can refer to your history for better continuity of care
  • check Faster rebooking of services
  • check Easy access to documents and consultation notes
  • check Covered for referrals and follow-ups
Our Commitment to You
  • check Clear communication
  • check Transparent pricing
  • check No hidden steps

Have a question?

Our friendly support team is ready to help

Call 1300090252

Ready to Start?

Create your free account today and get started with convenient, confidential care.