If you have private health cover with Allianz, BUPA Australia, Medibank, or NIB, Please talk to our staff to check your eligibility.

Your Online Family Clinic

Video Consultations, Prescriptions, Medical Certificates, Referrals and more
  1300090252     Available   24/7
  5 star reviews on    
Unique Weekly Visitors

50K +

Unique Weekly Visitors
Registered Users

150K +

Registered Users
Consultations Conducted

250K +

Consultations Conducted
Registered Doctors

92 +

Registered Doctors

How it works

1

Book

Choose a service and book an appointment.
Online Doctor Australia
2

Chat

Chat with our doctor online on any of the popular platforms.
Online Doctors 24/7 Australia
3

Done

Your requests will be delivered to you automatically.
Online Doctors 24/7

We treat many common health issues

Asthma

  1. Video talk with one of our doctor, and tell them about your symptoms.
  2. The doctor will make recommendations and prescribe needed medicines.
  3. Pick up your prescriptions at your nearest local pharmacy.

Application Features

One account to manage your whole family
One account to manage your whole family.
Interactive workflow to analyse your condition
Interactive workflow to analyse your condition.
A detailed history of all the services you have availed
A detailed history of all the services you have availed.
Application Features
Invoices billing for each provided service
Invoices billing for each provided service.
All your services easily accessible in the same place
All your services easily accessible in the same place.
Regular updates on any appointments, and any upcoming features
Regular updates on any appointments, and any upcoming features.

Benefits of using Prime Medic

Open Day & Night
Open Day & Night
7 Days a Week.
Save Time
Save Time
No need to leave your bed and wait in lines.
Save Money
Save Money
Save money with no need to visit Medical Center or GP.
Registered Doctors
Registered Doctors
AHPRA registered, fully qualified, insured and experienced Doctors.
Immediate Service
Immediate Service
Our Doctors endeavour to provide service on high priority.
Electronic & Online
Electronic & Online
Almost paperless with documents available via Web & Mobile.
Safe & Secure Service
Safe & Secure Service
Your information is in safe hands.
Safe Payments
Safe Payments
Safe & Secure Payment Powered By ANZ.
Online Doctor Available 24/7 in Australia

Get Services through our Mobile App

Prime Medic provides a quick & convenient way to reach a Professional Australian Doctor from your home 24/7.
Visit the App Store for iOS or Google Play Store for Android to download the free Prime Medic App.
Open the Mobile Camera App, point it at QR code for 2 seconds, Simple! OR tap the button below if you are on a mobile device.
Prime Medic - Android App Prime Medic - iOS App

Frequently Asked Questions

Prime Medic is an online healthcare platform that gives patients the ability to access medical advice and to receive Repeat PrimeScript by email. To access our service, patients must first create an account by signing up. From here, you will have full access to the services we provide, including an online, face to face video consultation with a doctor from our team. This is designed to provide convenience and peace of mind to millions of patients across Australia. We understand that it is not always possible for you to go to your local doctor's surgery, and we believe that this should not mean that you have to miss out on the care you need. With our accessible online platform, you don't have to.
Yes, we do have some doctors who are able to bulk bill patients (Appointments may be limited). Please call us or speak to the support agent for more details.
No, it is unlawful for us to offer our online consultations to patients who are not currently within Australia. This is the case even if you are a full Australian citizen.
Yes. Our service is offered to everyone in Australia, regardless of citizenship or visa type. As long as you are in Australia at the time of the consultation, you can use our online service.
Our service is available around the clock, every day, any time in the year.