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Prime Medic Online GP and Telehealth Services Across Australia

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Australian owned - AHPRA registered

Medicare-Eligible Online GP Mental Health Plans

Speak with an AHPRA-registered GP online about anxiety, low mood, stress, or other mental health concerns. Secure consults are available Australia-wide, from home.

  • Bulk billing available for eligible patients
  • AHPRA-registered GPs
  • Private, secure telehealth

Same Day

Available Now

What Is a GP Mental Health Care Plan?

A Mental Health Care Plan (MHCP) - also called a GP Mental Health Treatment Plan - is a formal document prepared by your GP after assessing your mental health needs. It is the gateway to Medicare's Better Access initiative, which subsidises up to 10 individual psychology sessions per calendar year for eligible Australians.

The plan sets out your mental health goals and includes a referral to a psychologist, psychiatrist, mental health social worker, or occupational therapist - whichever is most appropriate for your situation.

You do not need to have a diagnosis before your appointment. Your GP will assess you during the consultation and determine whether a plan is right for you.

Mental Health Plan

$120.00

  • check Consult with Specialist
  • check Convenient and time-saving
  • check Prescription if clinically appropriate
  • check Medical certificate if appropriate

Who Can Get a Mental Health Care Plan?

Available to any Australian with a Medicare card who has, or is suspected of having, a mental health condition. Common reasons people seek a plan include:

1

Anxiety (generalised anxiety, panic attacks, social anxiety)

2

Depression and persistent low mood

3

Stress, burnout, or adjustment to life changes

4

PTSD or trauma-related symptoms

5

Grief or relationship difficulties

6

Sleep problems linked to mental health

You do not need a referral from another doctor to book with Prime Medic. Simply book a Mental Health Plan consultation, and your GP will conduct a full assessment during your telehealth appointment.

How to Get Your Mental Health Plan Online

1

Select Mental Health Plan

2

Complete a short health questionnaire

3

Pick a time that suits you

4

Pay consultation fee (bulk billing where eligible)

5

Speak with your AHPRA-registered GP via secure video

6

Receive your plan and psychologist referral

Your consultation runs approximately 20-40 minutes - longer than a standard GP visit, because your doctor will take time to properly understand your situation. After the appointment, your Mental Health Care Plan and referral letter are sent electronically to you and, if you wish, directly to your chosen psychologist.

Cost and Medicare Rebates

Consultation Fee

$120.00

per consultation

Bulk billing available for eligible patients

What Medicare covers after your plan
(Better Access initiative):

  • Up to 10 individual psychology sessions per calendar year
  • Initial referral covers 6 sessions
  • After a GP review, up to 4 additional sessions may be authorised
  • Session entitlement resets on 1 January each year
  • Telehealth psychology sessions attract the same Medicare rebates as in-person sessions

Note: Medicare rebates and private health insurance cannot be used for the same session - choose one or the other.

Why Choose Prime Medic?

Available across all of Australia

Book a telehealth consultation from Sydney, Melbourne, Brisbane, Perth, Adelaide, or anywhere in regional and rural Australia - no travel, no waiting rooms.

Bulk billing for eligible patients

If you hold a valid Medicare card and meet the eligibility criteria, your consultation may be bulk billed at no out-of-pocket cost to you.

AHPRA-registered GPs with mental health experience

All Prime Medic doctors are registered with AHPRA and experienced in mental health assessments. Your consultation is reviewed and supported by Dr. Muhammad Mohsin (MBBS, CEO & Chief Medical Officer), who has over 16 years of experience.

Same-day and flexible appointments

Appointments are available 7 days a week. In many cases, you can book and consult on the same day.

Confidential and secure

Your consultation is conducted via an encrypted, private video platform. Your health information is protected in accordance with the Australian Privacy Act 1988.

Ready to Start Your Mental Health Care Plan?

Book a secure telehealth consultation with an AHPRA-registered GP today.

Fast checked by: Dr Muhammad Mohsin

CEO, Founder and Chief Medical Officer, Prime Medic.
The content on this page was checked for factual accuracy by Dr Muhammad Mohsin prior to publication. 09-Jan-2026 06:36:00.