AHPRA Registered

Telehealth Appointment & Online GP Services

Discover the next level of healthcare through Australia's premier telehealth doctor service. Prime Medic provides a quick, easy online GP consultation to qualified medical professionals so you can receive expert medical care from home. Our AHPRA-registered doctors are always ready and willing to assist, whether you are looking for a telehealth GP in Melbourne, online prescription renewal in Sydney, or urgent medical advice.

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Wide Range of Telehealth Services at Your Fingertips

We offer a wide range of telehealth services delivered online to help reduce waiting times and improve access to healthcare for Australians. Our platform is designed in accordance with the Australian Privacy Principles, which protect your health records and medical history, and healthcare safety standards.

1. Telehealth GP

Through our telehealth GP services, you can have a 15-minute consultation, or longer, with a doctor by phone or video call.

General Health Advice: Assistance in treating common diseases, infections, and management of chronic conditions.
Specialist Referrals: When a physical examination is not immediately necessary, get a specialist referral online.
Mental Health Support: Video consultations for mental health plans and continued assistance in an encrypted way.

2. Online Medical Certificates

We can provide you with a medical certificate onlinewhen you chat with a doctor from home as proof of illness for work or study.

Instant Access: Get your certificate immediately after your online session.
TGA Safe: All our doctors are AHPRA-registered and follow clinical guidelines when conducting assessments.

3. Electronic Prescriptions & Medication Reviews

With telehealth doctor and gp services, you can request a prescription without having to wait at the pharmacy, and you can receive medication tokens directly to your phone.

Shipping Treatment: Choose home delivery or pick it up from any Australian pharmacy.
Medication Reviews: Talk about your current prescriptions and make sure that you are getting the best possible treatment.

Book Your Telehealth Appointment in Minutes

No waiting rooms. No delays. Connect with a qualified Australian GP from home, on your schedule.

Pick Your Time

Browse available slots and book instantly. No long queues, no clinic delays.

Consult with an AHPRA-Registered GP

Connect via secure video or phone call. Discuss your symptoms and concerns in real time.

Receive Your Consultation Outcome

After your consultation, the doctor may provide medical advice, referrals, online prescriptions, or, where appropriate, a medical clearance certificate.

Affordable Care

Bulk Billing Telehealth & Medicare Rebates

We realise that the money factor is one of the biggest concerns of most Australians; therefore, Prime Medic provides transparent pricing with several ways of helping you save:

Telehealth Appointments Bulk Billed

Eligible patients can have a bulk billed appointment with us, including children under 16 and Pension or Concession card holders.

Medicare Rebates

In case you have not had a telehealth bulk billed session, you may still be entitled to a Medicare rebate if you had face to face consultation with one of our doctors in the last 12 months.

Affordable Fee

For those without Medicare, low-cost telehealth consultations with general practitioners are available to ensure medical support is accessible to all community members.

Quick Comparison

Feature	Prime Medic	Traditional
Wait Time	< 15 mins	1-2 hours
Bulk Billing		Sometimes
After Hours
Prescriptionstd>	Instant e-Script	Paper only
Travel Required	None	Yes

Coverage

Localised Care: Telehealth Melbourne & NSW

Though our services cover all of Australia, we have enhanced our network in response to the growing demand for telehealth GP services in Melbourne and NSW.

Telehealth Melbourne

Locals of Victoria can now access expert medical assistance without having to travel far. Our practitioners know the health issues particular to the Melbourne population and can provide same-day appointments.

Melbourne Services

Telehealth Sydney & NSW Regional Support

Whether in Sydney or the outback, the Telehealth Australia network is making sure that distance will no longer be a reason to avoid seeing a doctor. We help regional patients who face long wait times.

Telehealth Services

Why Prime Medic

Reasons to Trust Prime Medic as Australia's Leading Online Telehealth Service

Instant Booking

With our real-time scheduling system, you will never have to listen to "on hold" music again.

Choose Video or Telephon

It is up to you whether you want to see the doctor on video or just book an online telehealth consultation for less complex requests.

Strictest Quality Standards

We consider that doing things fast should not come at the expense of clinical excellence, and understanding the patient's full medical history is an important part of the process. Our doctors allocate time for that.

Enhanced Accessibility

Being able to use our services with a smartphone, tablet, or desktop is a great benefit, especially for people who have mobility problems and therefore find it difficult to attend a doctor's office.

Do You Need to Get in Touch with a Telehealth Doctor?

Save yourself the trouble of waiting in a crowded clinic. Become one of the thousands of Australians who are using the Prime Medic platform for quick, reliable, and professional healthcare.

Book a Telehealth Appointment Today

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