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Prime Medic Online GP and Telehealth Services Across Australia

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Hay fever doctor online for a pollen season plan

Hay fever can turn spring into weeks of sneezing and broken sleep. A Prime Medic GP can look over what you're using now on a hay fever consult by phone or video, and plan ahead for the pollen months that hit you hardest. Allergy testing can come next. The doctor decides that.

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About General Health

Educational Hub for general health and circulatory issues, covering both routine and urgent GP consult needs.

Hayfever Allergies Seasonal Allergy GP Care

Important Information

Our doctors provide assessment and treatment when clinically appropriate. This service is not for emergencies.
If you are in urgent need of help, please call Lifeline on 13 11 14 or 000 in an emergency.

Hay fever is an allergic reaction inside your nose

Hay fever, or allergic rhinitis, is an allergic reaction that inflames the lining of your nose when you breathe in something you're sensitive to. The name misleads. There's no fever, and hay is rarely involved. Ryegrass pollen is the big spring trigger across southern Australia, while dust mites, mould and pet dander keep other people blocked up all year. It can start in adulthood, too.

Sneezing and itchy eyes most days for weeks

You can't focus at work or school once pollen season starts.

Chest tightness or wheeze alongside the sneezing: book promptly

Unsure whether it's hay fever, a cold or COVID-19

Thunderstorm asthma and the October to December pollen peak

Spring hay fever puts you at risk of thunderstorm asthma, mainly from October to December in south-east Australia while grass pollen is high. Rain hitting airborne pollen breaks it into tiny particles that reach deep into the lungs. It can come on suddenly. The National Asthma Council's thunderstorm asthma advice says it can affect people with spring hay fever who've never been told they have asthma.

Storm forecast with gusty wind: stay inside, windows shut, air conditioner on recirculate

Ask for an asthma check before October if you've ever wheezed in spring.

Hay fever care a GP can arrange by phone

A phone call covers most of what a hay fever consult needs, since it's largely conversation. Expect questions on when symptoms start each year and what you've already bought from the chemist, so a plan for next season is ready before the grass flowers. Triggers aren't always obvious. ASCIA's guide to allergic rhinitis says allergy testing can help pin them down.

1

Hay fever treatment review of what you use now, plus prescription treatment where the doctor sees a need

2

Allergy blood test referral: grass, dust mite or pet triggers

3

Severe or year-round symptoms may need an allergy specialist referral for skin prick testing. Your GP makes that call.

When hay fever symptoms need urgent care

Phone or video consults suit most adults and teens with an itchy, runny nose. Chest symptoms change things. Wheeze or tightness alongside hay fever can point to asthma, so raise it early in the call, even if it feels minor next to the sneezing.

Severe shortness of breath, blue lips or trouble speaking: call 000.

Breathing gets worse during or after a spring thunderstorm. Call 000 straight away.

Swelling of the lips, tongue or throat needs 000.

Book an in-person GP visit that day for a new wheeze that hasn't settled.

Hay fever details worth jotting down before the call

Have your usual start month ready. That one date tells the GP a lot about which pollen is behind your symptoms and whether this year's sneezing fits your normal pattern.

  • Names of chemist products you've tried, and whether they helped
  • Take a phone photo of puffy, red eyes on a bad morning, by a window.
  • Pets at home or work: say which ones
  • Old allergy test results count too, so dig them out if you have them.

Allergy test results come back to your GP for a follow-up

Most people finish the call with a plan for the season. Referral forms are emailed, and a medical certificate for hay fever arrives the same way once the doctor agrees you're unfit for work. Results go to the GP. Book a follow-up when they're in, or sooner if the plan isn't holding by mid-spring.

Facial pain and thick mucus after weeks of blockage can mean sinusitis has set in.

Fast checked by: Dr Muhammad Mohsin

CEO, Founder and Chief Medical Officer, Prime Medic.
The content on this page was checked for factual accuracy by Dr Muhammad Mohsin prior to publication. 03-Nov-2026 18:40:00.