Having a Live Chat with a Doctor – The Biggest Myths

Even though telehealth services have been operating in Australia ever since the Australian Government introduced the telehealth initiative back in 2011, there are still some myths floating around. These myths can mislead and misinform people who could greatly benefit from using online telemedicine services.

To ensure that these myths are finally put to rest, here are the biggest myths regarding having a live chat with a doctor through a telehealth service:

Is Telehealth More Expensive Than Seeing a Doctor in Person?

Many years ago, conducting video consultations was a tricky and costly procedure requiring a lot of hardware such as expensive webcams. Nowadays, however, it has never been easier to have a video consultation with a doctor. All you need is a tablet device, laptop, desktop computer or a mobile phone with an internet connection – that’s it!

On top of this, using telehealth services also saves you in travel costs and time. Telemedicine is also much more cost-effective for medical clinics and hospitals. For example, a study by SAGE Publishing highlighted that one rural hospital in Australia utilised video consultations and saved around $131 each patient consultation.

Is Telehealth Only for People in Rural Areas?

Even though telehealth services have been providing many Australians in remote and rural areas with access to expert healthcare, anyone is able to use these services. As long as you are currently in Australia, you can book an appointment for a video consultation and have a live chat with a doctor 24/7.

Are Online Health Services Low-Quality?

Yet another myth busted. At Prime Medic, not only do we utilise the latest audio and video conferencing capabilities, but our team of expert doctors also provide a personalised approach to each and every patient.

In fact, video consultations with a GP (General Practitioner) can be more efficient than traditional face-to-face consultations. You don’t have to travel to a medical clinic, sit around crowded waiting rooms or take half the day off just to see a doctor. Each of our patients are treated with the utmost care and only receive the highest standard of healthcare.

Can You Only Get a General Checkup with Telehealth?

A quick Google search would reveal this myth to be simply untrue. By downloading the Prime Medic app, you can have a private video consultation with an online doctor regarding a general checkup, obtaining a referral for a specialist, getting your medical or carer’s certificate and getting a repeat or new prescription.

Our team of qualified online doctors provide expert medical information and care. They can assist you with any medication requirements, help you to keep track of your health goals and offer professional medical advice.

As you can see, these myths are not only untrue but can prevent you from discovering a much more efficient way of receiving expert medical healthcare services.

To experience the difference for yourself, download the Prime Medic app and have a live chat with a doctor today. For all the information you need to get started, explore our website to learn more.