Make life simple and Talk to a Doctor Online

Accessing healthcare through online consultations may be a convenient option for individuals who face challenges attending a doctor’s clinic in person. This might include those with work responsibilities, caregiving duties, transport limitations, or those living in regional or remote areas. During your consultation, a doctor will assess your needs and may issue a prescription or medical certificate if clinically appropriate.

Through an online consultation, a qualified doctor will assess your health needs. If clinically appropriate, a prescription or medical certificate may be provided following the consultation and sent to your preferred pharmacy. Prime Medic offers secure online consultations with AHPRA-registered doctors. The service is designed to support individuals in managing their health needs with flexibility and ease of access. To get started, visit our website to create an account and book your first consultation at a time that suits you.

Maximum flexibility

Prime Medic offers secure online consultations with AHPRA-registered doctors. During your consultation, the doctor will review your health needs. If a prescription is considered clinically appropriate, it may be issued and sent to your nominated pharmacy for collection.

This straightforward process is designed to save you time and provides you with the flexibility to order and collect when it suits you. It can also be helpful for those with underlying health concerns as it avoids long wait times sitting in surgeries with other potentially unwell people. Removing your exposure to this environment can be of great benefit to those with compromised immune systems.

Avoiding long waiting times in doctors’ surgeries also allows people to make the best use of their time. We have all waited patiently in the surgery, sometimes for a long while after our scheduled appointment time, watching the clock tick and getting anxious as we lose our day. It may make us late for our next meeting or appointment and can be stressful when we have to postpone plans. With our online service you select the time that you would like one of our doctors to speak with you. You can chat from wherever you have an Internet connection. We believe this provides our patients with the maximum flexibility to incorporate their doctor’s appointment at a time and space that works for them.

Fitting in with you

Once you have completed your doctor’s consult, your prescription will be sent to your chosen pharmacy to be collected at a time that suits you. By having the convenience of selecting a pharmacy that is close to where you live or work, you can decide when and where to do the collection. It might be on the way back from school drop off or on the commute to work or near the gym you visit at lunchtime. You have the flexibility to choose where works best for your lifestyle.

Once you arrive at the pharmacy, there’s no need to join a queue to get the script filled and then wait for it. We have all visited pharmacies when there’s a long queue and you don’t have time to go and come back another day, so it’s a case of waiting in line and sitting out the time before your medication is finally ready to collect. This can be a frustrating process if it’s busy and you are short on time. With Prime Medic it’s simple to get a consultation online and also obtain a doctor certificate.

Ready when you are

Prime Medic are based in Australia so you can be sure that we are available when you need us and our local knowledge means that we understand you and your area. We offer countrywide availability to everyone via our online portal, so that you can order whatever medication you need from wherever you are based in Australia. Our systems are secure and accessible so that everyone can easily access our services. We believe that healthcare should be made available to all people, particularly in a large country like Australia, where it can be difficult to access certain facilities due to distance constraints.

Our PrimeScript service makes it straightforward to get a consultation online and also order a doctor certificate. It is important to note, however, that we can only issue repeat prescriptions and not a new one, you will need to have been prescribed the medication by a doctor previously in order for us to refill it.